Blogging
Break time at SocialDevCamp East
So I’ve spent nearly several hours here at SocialDevCamp East here at the University of Baltimore and I must say that I’m quite impressed with what’s been going on. Thank you to the organizers (David Troy, Ann Bernard, Keith Casey, and anyone else I forgot) for arranging really cool sessions. I think that I’ve got [...]
Popularity: 35% [?]
Video commenting on blogs: Wave of the Future?
In the past couple of months, there have been several big developments on video blogging. Perhaps most important is that two big applications have offered their services to allow people to post comments on blog posts. But not just any comment…these are video comments (I’ll wait for the “oohs” and “ahhs”).
The two that I know [...]
Popularity: 17% [?]
Mission: Impossible? How can UPS use social media to its advantage?
Yesterday, Ann Bernard (social media guru from WhyGoSolo - which is a site you must check out, by the way) posted on Twitter about her encounters with UPS and how she noticed on her receipt a message from UPS, which got me thinking about UPS’s perdicament. What exactly was the message that appeared on the receipt?
Attention [...]
Popularity: 19% [?]
Customer care bullying no more
The Internet has truly become a great customer advocate over the years and while businesses are trying to take advantage of it to control their message and sometimes provide damage control. Unfortunately, someone forgot to tell that to upper management and the folks at customer care.
With companies trying to cut down on costs, chances are [...]
Popularity: 19% [?]
