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Category: Industry Analysis

Facebook Risks Biting The Hand That Feeds It

Earlier this week, Facebook announced a major change in how its more than 2 billion users will experience the social network. It’s around the News Feed, the most recognizable and important part of the service, and the update wasn’t just a minor tweak to its algorithm — it was something…

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The Humanity of Digital Transformation

For years, we’ve been hearing about how companies should learn to adapt to the rapidly changing business landscape, with report after report espousing the benefits of digital transformation. But have we thought about the human side of innovation? Once a company has come to grips with its decision to find ways to combat the…

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The Big Problem Brands Have Communicating With Customers

Technology is often highlighted as the savior for businesses, enabling them to be better connected with their customers and adapting to the new age of capitalism. But the truth is that it’s not an “if you add it, they will come” scenario. Companies touting that they’re using live chat, bots,…

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Samsung’s Push To Unite The Internet of Things Centers On Bixby

Whether you call it connected devices, internet of things, or even smart devices, our homes are filled with “intelligent” gadgets and appliances that can make our domiciles unique from everyone else. But after being amazed at being able to control our thermostat, lights, or doors with a smartphone, we’re being…

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