Virgin America Takes A PR Tumble, But Its Customer Service History Will Pick It Back Up

Every company has its bad days. We all know it and there’s no way to appease everyone, but you try your darnedest to make it happen. Sure, some of the “bad days” that companies have had to endure are more nightmare’ish rather than just a single individual filing a complaint, but even the ones that earn all… Continue reading Virgin America Takes A PR Tumble, But Its Customer Service History Will Pick It Back Up