The Story Behind Zappos’ Success Lies Behind Two Empowering Words: Deliver Happiness

It was last year at the South by Southwest interactive conference where I first heard about Tony Hsieh (@zappos) and Zappos, for that matter. But over the next few days after Hsieh’s incredible keynote, I got a chance to chat with some of the Zappos team that were present and passing out playing cards as… Continue reading The Story Behind Zappos’ Success Lies Behind Two Empowering Words: Deliver Happiness