It’s Not Information Overload When You Can Control It.

This is a cross-blog post from Network Solution’s Solutions Are Power website that I guest wrote. Originally posted on SolutionsArePower.com on May 7, 2009. One of the most common issues surrounding social media these days is trouble we’re having getting our message across through the noise. Everyone is online using sites like Twitter, Facebook, YouTube, Flickr or… Continue reading It’s Not Information Overload When You Can Control It.

Listen To Your Customers. Did You Hear What I Said?

I know I’ve probably blogged about how you should listen to your customers enough times and one of the things that I’ve seen at the conferences and panels I’ve attended is how people are offering their advice on how they’ve succeeded and steps you can take to improve your communication with your customers. At last week’s… Continue reading Listen To Your Customers. Did You Hear What I Said?