The Internet Does Not Grant You Entitlement Over People

A few days ago, my good friend Liza Sperling published a post that talked about customer service and raised an interesting point on how people viewed customer service in the world of social media and the Internet. Over the past few months, I’ve seen companies and people go to Twitter and social media to rant… Continue reading The Internet Does Not Grant You Entitlement Over People

#FollowFriday – It’s All About The Awesomeness.

This is a weekly series that I’m hoping to help add some more relevance to the #FollowFriday (what’s this?) Twitter activity that originally started through Lijit’s own Micah Baldwin to help connect Twitterers with one another.For this week’s selection, I’m revisiting some of the people that I follow to recommend some of the individuals that have really been… Continue reading #FollowFriday – It’s All About The Awesomeness.

#FollowFriday – Who Inspires Me?

This is a weekly series that I’m hoping to help add some more relevance to the #FollowFriday (what’s this?) Twitter activity that originally started through Lijit’s own Micah Baldwin to help connect Twitterers with one another. I was recently asked who taught me my leadership skills and that started my thinking about who do I follow that really inspires… Continue reading #FollowFriday – Who Inspires Me?