For Intercom, All Your Customer Relationships Are Belong to You

Intercom's Dublin office. Photo credit: Intercom

When I started working for Intercom a year ago, the initial reactions I received were people asking: “The live chat company?” And while that’s primarily the solution it’s known for, the reality is in this age where businesses flock to Facebook, Google, Slack, Kik, WeChat, and other third-party messaging services, Intercom wants to provide the… Continue reading For Intercom, All Your Customer Relationships Are Belong to You

The New Foundation of Any Web Solution Centers On Using A Great Platform

Having lived in the historical home and heart of technology innovation, that being Silicon Valley, I’ve been noticing more and more startups emerge and demo their wares. Some even have even stood out more than others. And I’m not talking about those that are targeted towards consumers versus enterprise. Rather, I’m thinking that there are… Continue reading The New Foundation of Any Web Solution Centers On Using A Great Platform