Last November, Marc Benioff proclaimed his company would generate $20 billion in revenue by 2022. The declaration by Salesforce’s chief executive came after successfully beating analyst expectations in the company’s Q4 earnings, where it revealed it had also passed a revenue milestone of $10 billion for the fiscal year. The growth was attributed to more… Continue reading Why Salesforce’s Quest For $20 Billion Rests With AppExchange and Trailhead
Having lived in the historical home and heart of technology innovation, that being Silicon Valley, I’ve been noticing more and more startups emerge and demo their wares. Some even have even stood out more than others. And I’m not talking about those that are targeted towards consumers versus enterprise. Rather, I’m thinking that there are… Continue reading The New Foundation of Any Web Solution Centers On Using A Great Platform
So here’s an interesting customer service story that I have to share with you… Recently, I had a somewhat “brash” encounter with a company and received some painful customer service experience. This company was Comcast (or is it xfinity? It’s so hard to tell anymore.). In the mail, I received a notice that I found… Continue reading It’s Time To Put Up or Shut Up: Don’t Promote Customer Service If You Don’t Follow Through
This is a cross-blog post from Network Solution’s Solutions Are Power website that I guest wrote. Originally posted on SolutionsArePower.com on November 18, 2009. I’m sitting here at the 2009 edition of the Dreamforce Conference to listen to the CEO of Salesforce.com, Marc Benioff, talk about his thoughts about the cloud and listen in to any… Continue reading What Does Marc Benioff Really Have To Say About The Cloud At Dreamforce 2009?