Mission: Impossible? How can UPS use social media to its advantage?

Yesterday, Ann Bernard (social media guru from WhyGoSolo – which is a site you must check out, by the way) posted on Twitter about her encounters with UPS and how she noticed on her receipt a message from UPS, which got me thinking about UPS’s perdicament. What exactly was the message that appeared on the receipt?… Continue reading Mission: Impossible? How can UPS use social media to its advantage?