Playing Devil’s Advocate: You Don’t Have To Always Engage.

I know that I’ve been saying in several blog posts now that you should always engage with your customers.  But recently I felt that there’s nothing that is set in stone that warrants this being followed 100% of the time. Please don’t get me wrong…I think that having a healthy and valuable conversation with your… Continue reading Playing Devil’s Advocate: You Don’t Have To Always Engage.